Tom Dougherty, CEO – Stealing Share
21 September 2017
American Biopharmaceutical Companies
Go Boldly, the marketing arm of the American Biopharmaceutical Companies, has launched a new TV campaign. It is perfect branding? It just might be.
The key elements in branding
Brand grabs us in the gut. It moves us towards the mystic, to borrow from Van Morrison. I can’t think of a successful brand that has launched with a completely rational message.
All successful brands implant a germ of emotional connection. Such emotional pleas get us to remember and prefer the brand without any hard work.
“Go Boldly is an emotional juggernaut. Destined to change an industry stuck in case studies and platitudes. Well Done. Boldly Gone.”
If you have not seen the commercial look here.
All the key branding elements woven into an unforgettable message. It is smart. Clear. Emotional. Aspirational. And it does not try to speak down to us. It addresses us at eye level. Better said at heart level.
Pharma. An industry under fire
The American Biopharmaceutical Companies are under the gun. Perceptions tie them to runaway healthcare costs. What better way to address the perception than facing it head on?
Driving the heroic theme into our head with the catchy Go Boldly tag is a stroke of genius. But this is even more surprising. (Read about pharmaceutical brand development here.)
Associations rarely do anything right
Nothing infiltrates associations as much as politics. To please all the factions and members most messages turn vanilla. They shy away from being meaningful and direct.
And most are headed by engineers or medical executives. All famously confused by emotional content. Thinking everything is rational. Touting the science and cases studies first. Believing we choose rationally.
Nothing is more incorrect. Research shows us differently. Medical professionals are just like the rest of us.
We make emotional decisions. Then, demonstrating the very definition of rationalization, we fill in the reasons why. The rational stuff. This is the REAL nature of purchase decisions.
The American Biopharmaceutical Companies elevated the argument
I can’t tell you how happy I am to say I was wrong. This group nailed it. They convinced me that its mission is heroic.
Rethink your conceptions. That is the meta message of this campaign. But without lecturing or belittling. I volunteer to come along for the ride.
Can you find a more poignant and effective campaign in your experience? I can’t.
You are wrong.
If you think about it, every campaign that asks you to change your mind is at its root telling you that you are wrong. It is a pivotal moment in brand communication. How do you convince someone of wrongness without offending them?
I’ll tell you how. Follow the lead of The American Biopharmaceutical Companies. I have a new case study. And we all have a new brand and a renewed appreciation of Dylan Thomas. Go boldly.
Facial recognition Tom Dougherty, CEO - Stealing Share 23 May 2018 Can facial recognition technology save retail? How far will stores go with facial recognition? Especially in light of a dismal future for brick and mortar stores? Several retailers, including Lowe’s...
Thrive app Tom Dougherty, CEO - Stealing Share 22 May 2018 Thrive makes a difference for phone users Like most of us, I have a love-hate relationship with my cell phone. This is why I know Arianna Huffington is onto something great with the Thrive app. On the one...
Uber brand Tom Dougherty, CEO - Stealing Share 21 May 2018 Repairing the Uber brand falling short Brand repair can be a difficult thing. Although, not that difficult. The Uber brand needs repairing after numerous scandals involving former CEO Travis Kalanick and...