McDonalds all day breakfast is a Band-Aid
Tom Dougherty, CEO – Stealing Share
22 July 2015
There are other issues for McDonalds
McDonalds has released an internal memo to its franchises saying that they should prepare for the possibility of an October rollout of a limited-breakfast all-day menu. It is no secret that McDonalds has been struggling the last few years as consumers move to other options in a never-ending sea of fast food and quick service options (as well as healthier options). McDonalds has, at least in my estimation, also done a poor job in marketing (anyone need more lovin?) and positioning its brand as both relevant and important.
“The problems of McDonalds are deeper than offering McDonalds all day breakfast.”
This memo to its franchises, though not definite, just feels like McDonalds doing more of the same – grasping at anything with no sense of direction for its brand.
Based upon some success in San Diego and Nashville, the McDonalds all day breakfast menu will be offered, citing that “Our customers love it — they’ve been asking for it for years…”
It hopes the McDonalds all day breakfast menu will help its sagging sales but this kind of thinking is exactly why McDonald’s is failing to regain its lost traction. Think about what McDonald’s is saying when it rationalizes this step by saying, “Our customers love it — they’ve been asking for it for years…”
McDonalds is saying that people, its customers, have been asking for it for years – the people that already are choosing McDonalds. So I ask you, are those people who are asking for it going to a competitor for fast-food breakfast at lunch or dinner? Likely not.
McDonalds all day breakfast is a temporary fix
Locally, Sonic is the only all-day full menu breakfast drive-thru restaurant and, while it has some success with breakfast items later in the night, its focus on lunch and dinner is certainly on traditional items with emphasis on shakes and beverages.
I guess McDonalds’ customers could go to a Denny’s, IHOP, Waffle House, Cracker Barrel or the like but that would mean no drive-thru. My hunch is that most of those asking for it are coming in at 11 am, trying to order an Egg McMuffin, or the late night crowd who want an order of fries and a breakfast burrito.
While McDonalds all day breakfast will certainly give it a marginal boost in some markets, it will not rescue McDonalds from its sagging sales. When you throw in the operational complication, this is a recipe for failed expectations on the part of McDonalds management. The problems of McDonalds are deeper than offering McDonalds all day breakfast. The once vital McDonalds brand has failed to remain relevant, vital and important. Breakfast at lunch or dinner will not make the brand.
Dunkin drive-thru Tom Dougherty, CEO - Stealing Share 14 August 2019 The Dunkin drive-thru is a testament to brand ignorance Dunkin Donuts, or Dunkin, or whatever the hell you are supposed to call it, just doesn’t understand how customers interpret its...
Apparel industry, Millennials Tom Dougherty, CEO - Stealing Share 13 August 2019 Millennials changing the apparel industry in fascinating ways Wanna find how much the world has changed by looking into an unlikely place? How about the changing attitudes...
Walgreens closing stores Tom Dougherty, CEO - Stealing Share 7 August 2019 Walgreens closing 200 stores comes as no surprise Walgreens closing 200 store means now I can drive a whole block and not see a pharmacy. Everyone knows there’s a pharmacy on...