Tom Dougherty, CEO – Stealing Share
14 July 2010
GMAC is leaving. Here Comes Ally.
GMAC consumer and dealer automotive finance arms for GM are being “rebranded” to Ally Bank.
Ally Bank began as a rebranded GMAC bank (non-automotive consumer bank) and changed its name a year or so back to signal “straightforwardness” in banking. The “straightforwardness” brand promise ironic as Ally did all it could to hide the fact that its major stakeholder is the US government, which owns more than 55% of the parent company. Now, as the GM brand continues to falter, the whole of General Motors Acceptance Corporation will now be known as Ally.
“From the outside in, it looks like brand shenanigans and proof that the Ally brand is not about its customers but about Ally.”
Had GMAC come to Stealing Share, we would have said that all GMAC operations should be changed to Ally at once. The reason is simple. If the Ally brand is about straightforwardness and a new direction in banking, then making one, sweeping name change at once is really the best way to fulfill the brand promise. Put the proverbial line in the sand, own up to the past and move past it.
However, what Ally is doing now goes directly against the brand promise of straightforwardness. From the outside in, it looks like brand shenanigans and proof that the Ally brand is not about its customers but about Ally. What I mean by this is that, when GMAC bank changed its name, there were two steps that produced the steps: Some kind of internal pressure to not change the name of the whole of GMAC at the start, then changing the whole of GMAC during a time when GM was getting billions of dollars in bailout money because it would jeopardize the potential success of the Ally brand.
If Ally could not be “straightforward” from the onset, it should have not adopted that theme as its brand.
Therefore, the Ally brand was never about the customer, it was always about GM and how it could best insulate its finance arm from damage. Being straightforward does not mean hiding your structure. It is really too bad because Ally is actually a very strong name, but GM does not have permission these days to be anyone’s ally – except if you are the US Government, of course.
Stihl Tom Dougherty, CEO - Stealing Share 20 November 2018 Finally, a leaf blower that works: Stihl I love autumnal weather. The temp is perfect, the scent is crisp and the colors are brilliant. But dang it, if I can't stand anything, it’s managing leaves strewn...
Hardees brand Tom Dougherty, CEO - Stealing Share 19 November 2018 The tragedy of the Hardees brand What has happened to the Hardees brand? A few weeks ago, I wrote that the new ad from Carls Jr (Hardees western US partner) was simply an amusement for those at...
Walmart delivery Tom Dougherty, CEO - Stealing Share 15 November 2018 Walmart delivery idea represents a great opportunity Buried deep inside a report that Ford and Walmart delivery are teaming up sits an interesting tidbit. The service, now in pilot stage in...