Prime Day remains the tops, despite glitches

Prime Day remains the tops, despite glitches

Prime Day Tom Dougherty, CEO – Stealing Share 17 July 2018 Prime Day remains the tops, despite glitches There are very few shopping events that get me excited. Let me rephrase that. There is only one shopping event that gets me excited — Amazon’s Prime Day. Even...
Too much customer service is a real thing

Too much customer service is a real thing

Too much customer service Tom Dougherty, CEO – Stealing Share 21 June 2018 Too much customer service is a real thing I’ve said this before, but I gotta say it again. Too much customer service drives me bat-shit crazy. Not surprisingly, Best Buy kills me with...
Macy’s B8ta partnership demonstrates head firmly in sand

Macy’s B8ta partnership demonstrates head firmly in sand

Macy’s B8ta Tom Dougherty, CEO – Stealing Share 18 June 2018 Macy’s B8ta partnership demonstrates head firmly in sand I know I sound like a screaming banshee, but when are retailers going to wake the hell up? Take Macy’s, a retailer floundering so much...
How desperate can a mattress retailer be? Check this out.

How desperate can a mattress retailer be? Check this out.

A desperate mattress retailer Tom Dougherty, CEO – Stealing Share 4 June 2018 How desperate can a mattress retailer be? Check this out. You wanna talk desperation? Check this out. Mattress retailer Raymour & Flanigan partners with…Papa John’s to sell more...
Can facial recognition technology save retail?

Can facial recognition technology save retail?

Facial recognition Tom Dougherty, CEO – Stealing Share 23 May 2018 Can facial recognition technology save retail? How far will stores go with facial recognition? Especially in light of a dismal future for brick and mortar stores? Several retailers, including...
Target Restock at least makes an attempt

Target Restock at least makes an attempt

Target Restock Tom Dougherty, CEO – Stealing Share 16 May 2018 Target Restock at least makes an attempt Retailers, want yet another example of the death spiral you are in? Target announced yesterday that it is expanding next-day delivery service Target Restock...
The Schwinn brand needs to change its brand architecture

The Schwinn brand needs to change its brand architecture

Schwinn brand Tom Dougherty, CEO – Stealing Share 15 May 2018 The Schwinn brand needs to change its brand architecture This post on the Schwinn brand is written by Stealing Share brand strategist Mark Dougherty Many moons ago, I was a young boy in Hopewell, NJ....
Best Buy logo rebrands in the weakest way possible

Best Buy logo rebrands in the weakest way possible

Best Buy logo Tom Dougherty, CEO – Stealing Share 10 May 2018 Best Buy logo rebrands in the weakest way possible Here’s the goddamn truth when it comes to most companies rebranding. They get half pregnant. They don’t go all in with their rebranding. The change...
Who wins the Amazon Best Buy partnership?

Who wins the Amazon Best Buy partnership?

Amazon Best Buy Tom Dougherty, CEO – Stealing Share 18 April 2018 Who wins the Amazon Best Buy partnership? The recently announced Amazon Best Buy partnership is not the kind of partnership where Best Buy is opening a store within a store on Amazon. Rather, this...
There was little Toys R Us could do

There was little Toys R Us could do

Toys R Us Tom Dougherty, CEO – Stealing Share 28 March 2018 There was little Toys R Us could do Were you a Toys R Us kid who didn’t want to grow up? It saddens me that Toys ‘R Us is shutting down. It really does. Toys R Us stood as a retailing icon. For many...
Macy’s going out of business? You bet.

Macy’s going out of business? You bet.

Macy’s going out of business Tom Dougherty, CEO – Stealing Share 8 March 2018 Macy’s going out of business? You bet. Macy’s going out of business? I would bet the ranch and the dog on it. As my old buddy Dave Rooney used to say, “It may not be...
Dicks Sporting Goods shows balls

Dicks Sporting Goods shows balls

Dicks Sporting Goods Tom Dougherty, CEO – Stealing Share 28 February 2018 Dicks Sporting Goods shows balls Dicks Sporting Goods announces it’s banning the sale of all assault-style rifles in its stores. In addition, the retailer refrains from selling...