Research Means Business.
There is a right way to conduct research to grow your market share and a wrong way. Unless you are asking the right questions, your research will fail.
Go Beyond Theory to Steal Share.
You must go beyond theory and identify the emotional drivers of your target audience and use tough-minded strategies and positioning to steal market share from the competition.
The Process Does Count.
Stealing Share has developed a unique process unlike any other brand company in the world that is designed with a single purpose, to steal market share.
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The Big Three - Ford As Case In PointThe Meaninglessness of Ford Motor Company It seems like whenever we turn on the radio or television, we see or hear another story about the sad state of affairs for domestic auto manufacturers. Sales continue to slide and quality continues to lag behind Asian imports. Ford Motor Company has certainly seen its share of this kind of “bad news.” In fact, a recent American Customer Satisfaction Index study ranked Ford last in customer satisfaction amid a continued decrease in sales numbers despite having a majority of new or recently refreshed models. Ford has told the press and its dealers that the reason why perceived quality remains low and dealer and corporate margins continue to shrink is that there are simply too many dealerships. The rationale, if you can call it that, is that the dealers are not making enough money because there is too much competition between Ford dealers. Dealer profits are down 10% in 2006 alone. The shrinking pool of Ford buyers is being spread too thinly. If dealers are not making money then they cannot take care of their customers as they should and they cannot spend money promoting the brand. Let me repeat that, Ford believes because dealers are not making money they cannot spend money promoting the brand.
