• About Tom Dougherty

    Tom Dougherty CEO, Stealing Share

    Tom Dougherty is the President and CEO of Stealing Share, Inc., and has helped national and global brands such as Lexus, IKEA and Tide steal market share over his 25-year career.

    An often-quoted source on business and brands, he has been featured recently by the New York Times and CNN, discussing topics ranging from television to Apple to airlines.

    Tom also regularly speaks at conferences as a keynote and break-out speaker. To find out more on inviting him to your speaking engagement and view a video of him speaking, click here.

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In Pizza, Even Mediocre is Better Than Nothing

Well apparently Pizza Hut and Papa John’s have taken notice of Domino’s new brand of “not as bad as it used to be.”

Pizza Huts Tuscani AdToday, after returning from lunch, a colleague of mine forwarded me two emails: One from Pizza Hut and one from Papa John’s. Both emails said that I could buy any pizza with any toppings for the low price of $10. The key is that it’s ANY pizza with ANY toppings. That sounds like desperation.

Granted, there have always been pizza “specials” and coupons from delivery places, but these “specials” seem a little too “special” somehow. It’s basically opening up the entire shop to a discount. They are attempting to negate any benefit Dominos is getting from their new quasi-brand by focusing it back on what they think really matters – price.

A warning to Pizza Hut and Papa John’s: Do you really want to play defense against “not as bad as it used to be’” by lowering prices? Seems a much better investment in marketing dollars to invest in something a little more permanent like developing a meaningful brand that resonates with the target audience, not to mention this defensive posturing can only further embolden Domino’s.

Dominos_Pizza_Logo14A quick look at Domino’s web site really illustrates how crazy this has become.  According to Domino’s, it newly formulated pizza beats Papa John’s in taste testing in 3 out of 5 people.

Now that is something… A frightening statistic if you think about it.  Even after conducting all of the focus groups, investing in new product development, and improvement of processes, Domino’s is only preferred 60/40 when compared with Papa John’s (who did not change their formula).   And apparently this is enough to get Pizza Hut and Papa John’s to cut prices (they must think their pizza is still “as bad as it used to be.” It is a sad commentary that as we have said earlier, the delivery folks do not recognize that “good pizza” should be a table stake of the category.

So Pizza Hut and Papa John’s stop this silliness, else you will soon have to offer pizzas at 10 for $10.  Stop throwing away your money on defensive tactics and invest in the one thing you own  that no one else can claim.- your brand.  Just look at Domino’s, even mediocre is better than nothing.<script type=”text/javascript” src=”http://pub.mybloglog.com/newwithme.php?b=sidebar&id=iyPfkS4RqdAnmVQDB5O8g39FD2QQ348mnS9Rig–“></script>

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